+43 2742 458 58 Mon - Thu: 8 a.m. - 17 p.m., Fri: 8 a.m. - 15 p.m

Service

Refrigeration technology service

Is your ice cream maker, soft ice cream machine or refrigerated display case broken or in need of maintenance?

We offer professional services in the field of refrigeration technology. Take advantage of our offer for one free initial telephone consultation - Simply fill out our contact form.

Regular maintenance

Our annual maintenance service maximizes the lifespan and efficiency of your equipment. This will help you avoid future repair costs and ensure the best possible performance from your devices.

Loan equipment for longer repairs

To ensure that your business continues to run smoothly even during longer repair times, we are happy to provide you with a cost-effective loaner device.

Quick help in an emergency

Our emergency service guarantees that your problems will be resolved quickly and efficiently in order to reduce your business interruption to a minimum.

Get Free Quote

Do you need repairs or maintenance on your device? Use the contact form for a free initial consultation!

Consulting at Sweet Depot

We are happy to help!

+43 2742 458 58 14

service@sweetdepot.at 

Opening hours:

Monday to Thursday from 8 a.m. to 17 p.m. and Friday from 8 a.m. to 15 p.m

    Service request for:*

    Machine type:*

    Maintenance

    Regular maintenance of your ice machine is crucial to ensure its performance and longevity. We recommend having ice cream machines, soft ice cream machines and display cases serviced annually to keep the devices in top condition.

    Our experienced technicians carry out thorough inspection and care, from cleaning to checking and replacing worn parts. This approach helps identify and resolve potential problems early, which in turn prevents costly repairs and downtime.

    Fast and reliable repairs

    When it comes to repairs, Sweet Depot's priority is to fix problems quickly and reliably. We understand that any downtime impacts your business operations. That's why our technicians are trained to act quickly and effectively to get your ice machine back up and running promptly. With access to high-quality spare parts and the latest technical know-how, we ensure that your machine runs like new again after a repair. Our goal is to restore your machines to operational readiness with minimal effort and maximum efficiency.

    rental equipment

    We offer you inexpensive rental equipment to bridge downtimes of your ice machine. Choose from our range of professional food and soft ice cream machines and pasteurizers to continue your operations seamlessly even during repair times.

    Frigomat ice cream machine TWIN

    Frigomat pasteurizer

    Complete view of the Frigomat Kiss 3 Power soft ice cream machine

    Frigomat soft ice cream machine Kiss 3 Power P Emu

    Freeezy soft ice cream machine Softy Deluxe

    Freeezy soft ice cream machine BSB 36

    FAQ

    How do I submit a service request?

    Service requests can be made directly via the Form be posted on our website. Select the type of service (maintenance, repair or other) and the type of your machine, enter your contact details and submit the request.

    Alternatively, you can send your request by email service@sweetdepot.at send or contact us at +43 2742 458 58 14 call

    How much do Sweet Depot services cost?

    The costs vary depending on the type of service (maintenance, repair, rental device), machine type, scope of work and travel time. For an accurate cost estimate here Please contact us to receive an offer. 

    How often do I have to have my machine serviced?

    Most manufacturers recommend annual maintenance. This is the only way you can ensure the longevity and efficiency of your ice cream machine, high ice quality and avoid costly repairs.

    What does maintenance include?

    Our maintenance services include a thorough inspection of all components, cleaning and disinfection, replacement of wear parts and fine-tuning for optimal performance.

    What types of repairs are offered?

    We repair soft ice cream machines, ice cream machines and display cases of all brands and models.

    How quickly can a repair be carried out?

    We offer fast and professional repairs. Contact us for a comprehensive diagnosis and timely repair of your ice machine.

    Can I get a loaner device without having my machine repaired by you?

    No, our rental devices are only available in combination with our repair services. However, we do offer rental equipment - see for more information sweetdepot.at/softeismaschine-mieten

    Can I come by in person?

    Yes, you are welcome to bring your device directly to us for maintenance and repairs. Please make an appointment in advance at +43 2742 458 58 14

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